Support Plans — Monthly
Fixed Monthly Remote IT Support Plan
One plan. One monthly fee. No surprises. Comprehensive IT services under a single predictable monthly plan.
One predictable monthly fee
The following comprehensive services are included under a single monthly plan:
- Unlimited Help Desk & Remote IT Support
- Proactive Remote Monitoring and Management (RMM)
- IT Network Support
- One scheduled on-site maintenance visit per month
- Additional on-site visits at a flat rate during business hours
- Basic support for EMR/ERP
Benefits
Why a monthly plan?
- Predictable monthly IT costs — easy to budget.
- Reduced system downtime.
- Faster issue resolution.
- Improved network performance and security.
Scheduled On-Site Visit
What's included in the monthly on-site maintenance visit?
- Inspection and health check of critical infrastructure — UPS systems, firewalls, and network switches.
- Installation of the latest Microsoft updates, service packs, Microsoft 365 updates, and antivirus definitions.
- System integrity and performance checks using diagnostic tools.
- Installation and verification of the latest approved hardware drivers and firmware updates.
- In-person technical assistance and support for end users.
- Identification and resolution of potential issues before they impact business operations.
On-Site Visit Benefits
- Improved system performance and reliability.
- Enhanced security and compliance.
- Reduced risk of downtime.
- Personalized, face-to-face support for your staff.
Ready for predictable IT?
Tell us about your environment — we'll put together the right monthly plan for your business.